FAQ
Shopping Information
How can I track my order?
Once your order is shipped, you will receive an email with a tracking link. You can use this link to track the status of your delivery online.
What delivery options are available?
We currently offer standard delivery only. Delivery times may vary based on your location.
Do you ship internationally?
No, we only ship within Thailand.
Payment Information
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PromptPay, and mobile banking for secure and convenient transactions.
Is my payment information secure?
Yes, your payment information is processed securely using industry-standard encryption to ensure your data is protected.
Can I apply a discount code to my order?
Yes, you can apply a discount code during the checkout process. Simply enter the code in the designated field to receive your discount.
Order Returns
How do I return an item?
To return an item, please contact our customer service team to initiate the process and receive a return authorization. Follow the instructions provided to send your item back.
What is your return policy?
We accept returns within 7 days of purchase for items that are unused and in their original packaging. Refunds will be processed to the original payment method.
How long does it take to process a return?
Once we receive your returned item, please allow 10-15 business days for the return to be processed and the refund to be issued.
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
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