At Ajmal Thailand, we are committed to delivering your fragrances safely and efficiently. Please review our shipping policy below for information on processing times, delivery options, fees, and support.

Shipping Area

We currently ship orders within Thailand only.

Shipping Methods

All orders are shipped via standard delivery using trusted local couriers, including Thailand Post, FlashExpress, and other reputable providers.

Processing Time

• Orders placed before 12:00 PM (Monday–Friday) will be processed and dispatched on the same business day.
• Orders placed after 12:00 PM or on weekends and public holidays will be processed on the next business day.
• Once your order is packed, it will be handed over to the selected courier for delivery.

Delivery Time

• Estimated delivery time is 3–7 business days after dispatch, depending on courier workload and your delivery location.
• Please note that delivery times may vary during peak periods or due to unforeseen courier delays.

Shipping Fees

• Shipping fees are calculated based on total order weight, starting from 40 THB.
• Customers may be eligible for free shipping by applying a valid free shipping voucher at checkout.

Order Tracking

You will receive a tracking number via email once your order has been shipped. This allows you to monitor the status of your delivery directly with the courier.

Packaging

All items are securely packed using standard packaging to ensure your order arrives in excellent condition.

Shipping Restrictions

We do not currently have any special shipping restrictions for products shipped within Thailand.

Lost, Damaged, or Stolen Packages

Ajmal Thailand follows standard courier policies regarding lost, damaged, or stolen shipments. If you encounter any shipping issues, please contact us for assistance.

Returns Due to Shipping Issues

Returns and refunds for shipping-related issues are handled according to standard courier procedures. For more information, please refer to our Return Policy.

Order Changes and Cancellations

Once an order has shipped, modifications or cancellations are not possible. If you wish to return an item after delivery, please follow our return process.

Customer Support

For any shipping-related inquiries or support, please contact us at contact@ajmalthailand.com during business hours.